Friday, September 21, 2012

How to Download Your Email Subscribers from Feedburner

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So your Feedburner subscriber count is down to zero and you're freaking out, wondering if you can get them back and how. Well good new, you can. They're not gone.

Go to Feedburner and click on your blog. You'll see a zero right away, but don't worry. Go to the drop down menu on the date and choose a different date. I chose September 14 and it worked for me.

Then it will pop up a new menu and you can see all of your subscribers again. Click on where it says "See more about your subscribers" underneath the number of subscribers.

Underneath your feed pie, you will see all sorts of things. Go towards the bottom and you will see where it says "FeedBurner Email Subscriptions". Click that. It will drop down a new menu that says "Manage your email subscriber list". Then click that.

It will bring up a new page. Find where it says "Export: CSV" and click on that.

And that's it. It will download a  document to your computer, which has your complete subscriber list in it. Then you can just import that right into a new newsletter service that you use.

I hope this helped!



  1. Thanks Mel! I don't have that many, but they are precious to me. I appreciate your post :)

  2. That helps but only does your email subscribers. 75% of my subscribers are through feed readers and there seems to be no way to get that information.

  3. You are awesome! Thanks a bunch!

  4. Cindy, once I figure out how to do that and if we do,then I will share that too. I'm hearing so many different things, so I just don't know what to believe yet.

  5. Yep, you're a lifesaver. Weird thing though. Even though my feed burner count said zero, today's post went out to my whole list. Glitch? Who knows, I'm out!

  6. Where do I go to log into feedburner? When I log into my google account I don't see how to get to feedburner?

    Thank you,


  7. thanks so much -- really appreciate it! any suggestions as to a good replacement for feedburner? . . .

  8. Thank you so much for this! I haven't heard anything about this but when I checked my feed -- I was worried!!

  9. Anna, just go to and they should come up. Every replacement I've found is paid, but I'm gathering info and will share what I find this weekend/early next week. I do believe it might be a glitch, but I have heard that they are shutting it down next month too, so I'd rather be cautious.

  10. Thank you! Hope it's all just a big scare. Anyway, I enjoyed following your excellent instructions.

  11. Thanks so much for blogging about this Mel! I didn't realize we were able to go and STILL get our reader's email.

    Now the hard part comes in--Emailing everyone and asking them to sign up again! O.o

  12. Thanks Mel...what a nightmare! I cant believe Google gave no warning about this...even if they werent going to offer an option, they should have given a heads up that they were going to deprecate it. But I guess when you're Google you can do whatever you want. ;)

    I've got clients freaking out right about now. And the fact you cant download stats from readers is horrible. In my case, only about 25% of my subscribers are via email.

    Thanks for the very helpful info! I'll be linking to you in a post if you dont mind...

  13. Mel,

    Thank you for such a helpful post. I was able to get my email subscribers but 2/3 of my followers are from feed readers and I'm not able to get that info. Do you by chance know how to gather that info??

    Again, THANK YOU! It's a little unnerving. You work so hard to build up your followers to have it all disappear.

    Second Chance to Dream

  14. Thank you so much for this post! I just discovered my subscriber list had went from @ 850 to 0. I was freaking out. I am still a little lost but maybe I can figure out what to do.

  15. I don't think I am the only one asking this, but the email subscribers is such a small part - is there any way to get the rest of the subscribers? Thanks,
    Laura Putnam

  16. Only a small % of my subscribers are via email. Like @ Finding Home is there a way to find out & export your other subscribers? Thanks in advance. Visiting from

  17. Thanks! That was super easy to follow. Like others, I am wondering if there is a way to export the list of people who follow by Reader.

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  19. I just happened to check my feedburner account and saw that my subscribers were gone! I was happy to read from your post that I could export them. I've decided to use MailChimp now for RSS updates to my readers. The emails looks more professional as well. Thank you for sharing this information.


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